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KARAIOKE.APP

Privacy Policy

KARAIOKE.APP is are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Email address, name, and account details when you register or contact us.
  • Usage Data: Information about how you interact with our platform, including uploaded files, processing requests, and feature usage.
  • Technical Data: IP address, browser type, device information, and cookies for analytics and functionality.
  • Payment Information: Handled securely by our payment processor, Stripe; we do not store credit card details.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our karaoke generation services.
  • To process payments and manage your account.
  • To communicate with you about your account, updates, and support.
  • To send marketing emails with your consent, which you can opt out of at any time.
  • To improve our services through analytics and user feedback.
  • To comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our platform (e.g., Stripe for payments, cloud storage for file processing).
  • With analytics providers like Google Analytics to understand user behavior and improve our services.
  • When required by law or to protect our rights, property, or safety.
  • In connection with a business transfer, such as a merger or acquisition.

4. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded files and processed content may be temporarily stored for service delivery but are not permanently retained without your consent.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal requirements.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request your data in a structured, machine-readable format.

To exercise these rights, contact us at info@karaioke.app. We will respond to your requests in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

7. Third-Party Services

Our platform integrates with third-party services:

  • Stripe: For secure payment processing. Their privacy policy applies to payment data.
  • Google Analytics: For website analytics. You can opt out via Google's privacy settings.
  • Cloud Providers: For file storage and AI processing, with data encrypted and access restricted.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at info@karaioke.app.

Last updated: 9/11/2026